Credits from ₹0.20. That is the whole price list.

From ₹0.20 — ₹0.20 on the Partner Pro pack, ₹0.21 on Partner Plus and ₹0.22 on Partner. A utility or authentication message costs 1 credit and a marketing message 5, so a utility message costs you from ₹0.20 and a marketing message from ₹1. That rate already covers the Meta conversation charge — nothing is billed on top of it.

Whatever you charge them. There is no checkout in the client app and no payment step between you and them, so your rate is yours to set and invoice however you prefer. The credit rate above is what you pay us; the difference is your margin.

No. There is no monthly fee, no setup charge, no per-client fee and no annual contract. You buy credits and your clients spend them on messages. In a month where nobody sends anything, you pay nothing.

The smallest pack is ₹11,000 for 50,000 credits, and it is repeatable — buy it again any time, there is no once-only limit. The bigger the pack, the cheaper the credit: ₹1,00,000 buys 5,00,000 credits at ₹0.20 each. There is a ₹42,000 pack in between, and every pack is valid 24 months.

Credits are valid for 24 months from the date of purchase, whichever pack you buy. The oldest credits are always spent first, and anything that does expire is removed automatically and shown in your ledger. Credits you allocate to a client keep the expiry date of the lot they came from — handing them on never extends them.

Prices may change if Meta increases its charges. Credits you have already bought keep their value. How many credits a message costs is set by the message category, and Meta reprices those categories from time to time — most recently for India. If Meta changes what a category costs, we may adjust the rupee price of a pack or the credits a message uses to match. Credits you have already bought keep their value and their validity; we will tell you before any change takes effect.

Yes. Credits a client has not spent can be reclaimed into your wallet, carrying the same expiry date they left with. Credits already spent on a delivered message are gone, as you would expect.

The credits go straight back to that client's balance, automatically, within seconds. Nobody is charged for a message WhatsApp could not deliver, and every refund is visible per recipient on the campaign report.

Meta classifies templates by intent. Utility covers order updates, reminders and alerts tied to an existing transaction. Authentication covers OTPs and verification codes. Marketing covers offers, promotions and announcements. Meta charges more for marketing, which is why it costs 5 credits instead of 1.

Through Razorpay — UPI, netbanking, debit card or credit card. Credits are added to your balance as soon as the payment is confirmed. Pricing is in rupees throughout; there is no foreign-currency conversion.

No. The per-message credit cost is the entire price list. There is no platform fee, no number-hosting fee, no charge for extra users and no charge for the delivery reports or CSV exports.

Credits are prepaid and non-refundable to your original payment method once purchased. They remain valid for 24 months, whichever pack they came from, and can be spent on any message type during that period. If a payment failed, was charged twice, or credits did not appear in your balance, write to support and we will correct it.

Billing mistakes are always put right. Where a refund to your original payment method is due — a duplicate charge or a failed top-up — we raise it with Razorpay within 3 working days of confirming it, and Razorpay and your bank typically take a further 5 to 7 working days to settle it.